Terms of Use

1. Introduction and Acceptance

Welcome to Prozelonghex ("we," "our," "us," or the "Company"). These Terms of Use ("Terms") govern your access to and use of our website prozelonghex.world (the "Website") and any related services, products, or content we provide.

By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Website after any changes constitutes your acceptance of the new Terms.

2. Company Information

This Website is operated by:

3. Eligibility

To use our Website and purchase our products, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into a binding contract
• Not be prohibited from using our Website under applicable laws
• Provide accurate and complete information when creating an account or placing an order

By using our Website, you represent and warrant that you meet all eligibility requirements.

4. Products and Services

4.1 Product Information

We make every effort to display our products accurately on our Website. However, we do not warrant that product descriptions, images, pricing, or other content on the Website are accurate, complete, reliable, current, or error-free.

4.2 Dietary Supplements Disclaimer

Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. The information provided on this Website is for general informational purposes only and should not be construed as medical advice.

Individual results may vary. Always consult with a qualified healthcare professional before starting any new supplement regimen, particularly if you have existing health conditions, are taking medications, are pregnant, or are nursing.

4.3 Product Availability

All products are subject to availability. We reserve the right to limit the quantity of products available for purchase and to discontinue any product at any time without notice.

5. Orders and Payment

5.1 Order Acceptance

When you place an order through our Website, you are making an offer to purchase our products. All orders are subject to acceptance by us. We may refuse or cancel any order for any reason, including but not limited to:

• Product unavailability
• Errors in pricing or product information
• Suspected fraudulent activity
• Inability to verify payment information

5.2 Pricing

All prices displayed on our Website are in the currency specified and are subject to change without notice. Prices do not include shipping costs, which will be calculated and displayed during checkout.

5.3 Payment

We accept various payment methods as indicated during checkout. You agree to provide current, complete, and accurate billing information. By providing payment information, you represent that you are authorized to use the payment method.

6. Shipping and Delivery

We will make every effort to deliver your order within the estimated timeframes provided. However, delivery dates are estimates only and are not guaranteed. We are not responsible for delays caused by:

• Third-party shipping carriers
• Customs clearance processes
• Incorrect shipping information provided by you
• Events beyond our reasonable control (force majeure)

For more information about shipping, please refer to our shipping information during checkout.

7. Returns and Refunds

Our return and refund policies are set out in our Return Policy. By purchasing products from us, you agree to the terms of our Return Policy.

8. Intellectual Property

8.1 Our Content

All content on this Website, including but not limited to text, graphics, logos, images, product descriptions, software, and the compilation thereof, is the property of Prozelonghex or its content suppliers and is protected by United Kingdom and international copyright, trademark, and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Website for personal, non-commercial purposes. You may not:

• Copy, modify, or distribute any content from our Website
• Use our content for commercial purposes without written consent
• Remove any copyright, trademark, or other proprietary notices
• Create derivative works based on our content
• Reverse engineer or attempt to extract source code

8.3 Trademarks

"Prozelonghex," "VenoLight," and associated logos are trademarks of Prozelonghex. You may not use these trademarks without our prior written consent.

9. User Conduct

When using our Website, you agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Submit false, misleading, or inaccurate information
• Use the Website for fraudulent purposes
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the Website
• Use automated systems or software to extract data from the Website (scraping)
• Transmit any viruses, malware, or other harmful code
• Engage in any activity that could damage our reputation

10. User Reviews and Content

If you submit reviews, comments, or other content to our Website, you:

• Grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, modify, and display such content
• Represent that your content is accurate, does not violate any laws, and does not infringe on any third-party rights
• Acknowledge that we may remove or edit any content at our sole discretion

We are not responsible for content submitted by users and do not endorse any opinions expressed in user content.

11. Third-Party Links

Our Website may contain links to third-party websites. These links are provided for your convenience only. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party websites. Your use of third-party websites is at your own risk.

12. Disclaimer of Warranties

Our Website and products are provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

• Implied warranties of merchantability and fitness for a particular purpose
• Warranties that the Website will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy or completeness of any content
• Warranties that our products will meet your specific health goals

13. Limitation of Liability

To the maximum extent permitted by applicable law, Prozelonghex, its directors, employees, agents, and suppliers shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Personal injury or property damage arising from your use of our products
• Unauthorized access to or alteration of your transmissions or data
• Any third-party conduct or content on or related to our Website

Our total liability for any claims arising from your use of our Website or products shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Prozelonghex and its officers, directors, employees, agents, and suppliers from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from:

• Your use of our Website or products
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit to our Website

15. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

16. Termination

We reserve the right to terminate or suspend your access to our Website at any time, without notice, for any reason, including but not limited to a breach of these Terms. Upon termination, your right to use the Website will immediately cease.

17. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any disputes arising from or relating to these Terms or your use of our Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer resident in the European Union or United Kingdom, you may also be entitled to bring proceedings in your country of residence.

18. Dispute Resolution

We encourage you to contact us first if you have any concerns or disputes. We will attempt to resolve any issues in a fair and timely manner. You may also be able to use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

19. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent.

20. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and Return Policy, constitute the entire agreement between you and Prozelonghex regarding your use of our Website and supersede all prior agreements, communications, and understandings.

21. Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Prozelonghex.

22. Contact Information

If you have any questions about these Terms of Use, please contact us: